How to find whether an item is available?

If you cannot locate a certain item using the navigation or search tool on the site, contact us. In case it is a product we no longer stock, your sugestion will be forwarded to the management team and we will evaluate the possibility of restocking the product.

How do I find the size of the products?

All our products are measured. To find the size measurements in inches and centimeters, click the 'MEASUREMENTS' link, on the product page. If you prefer, contact our Customer Services team and we will be pleased to help you.

Are the products original?

Yes, the products found in the Trousseau stores have total provenance guarantee.

Can the products be personalized?

We do offer personalization on certain products. Click the personalize button and you will be guided through the process.

What does thread count mean, and why does it matter?

Thread count is simply the industry’s standard measurement of the number of vertical and horizontal threads contained within one square inch of fabric. Thread count isn’t always an accurate indicator of fabric quality. At Trousseau, we take thread count, origin of the cotton, softness and breathability and resilience into consideration to create the highest quality sheets from hand selected mills in Europe and beyond renowned for craftsmanship. Only the best quality cotton is selected and woven to create our sheets to continue the tradition and reputation of offering luxury goods to the most discerning customers.

What thread count are Trousseau sheets?

Our renowned pure percale, sateen and linen sheets range from extra fine 300 thread count to the most coveted 1000 thread count. Regardless of thread count we only use impeccable raw goods and finishing systems that deliver a breathability and softness that will instantly make them your favorite bedding. Because we use ultra-premium single-ply cotton to create them, our sheets have an optimal balance of lightweight feel, softness, durability and quality. They are designed to be the softest, most comfortable sheets you will ever sleep in.

What is Percale fabric?

Percale fabric is cool and crisp and has a matte finish. It is a closely woven and structured yet lightweight, breathes and has an airy feeling. Just like your favorite crisp white button down shirt!

What is Dream Touch?

Dream Touch is a special, exclusive finishing technique Trousseau employs on all printed fabrics. Developed in a storied textile mill in the Lake District of northern Italy, the finishing allows the colors to saturate the fabric and bring the patterns to life.

This special technique also allows for quick ironing and an incredible softness unique to Trousseau.

What is Giza 45?

Giza 45 is made of the finest cotton in the world. Grown in the Nile river valley, and woven by our master craftsmen in Italy, it takes preeminence over all others as the luxury linen of utmost distinction. One touch and you will experience the SFERRA Giza 45 difference.

How deep are your fitted sheets?

Our fitted sheets are a generous 17.7 inches deep.

What is the best way to care for my Trousseau products?

Trousseau products all have a sewn in care label, follow our directions to keep your linens and towels looking and feeling their best.

Your Trousseau linens have been expertly woven using the finest materials, and with proper care will grace your home for years to come. This simple guide will address everyday care and provide helpful hints to ensure the longevity of your bed, bath, and table linens. Many of our products are made from natural fibers that can be machine-washed at home; however, please be sure to read the care label on each item for best results.

Bed Linen tips:

Always pre-wash new linens before using. As fine fabrics are generally not pre-washed, this first wash is important for setting the threads, preserving the fabric’s beauty, and prolonging its life. Be sure to fully unfold, set the machine to include a cold pre-soak, and use minimal liquid detergent. Following the first wash, refer to our Machine-Wash Instructions.

Follow these simple suggestions to preserve the look and feel of your bath towels. IMPORTANT: Never use fabric softeners (liquid softeners or dryer sheets) when laundering towels, as they reduce the absorbency of cotton fibers and can ruin your towels.

Machine Washing

Drying

Shrinkage

All natural fibers will shrink to some extent, but in most instances we generously overcut our products to allow for shrinkage. Do not wash or—especially—dry linens on a hot setting, which is most likely to cause shrinkage. Follow instructions on the care label.

Hand Washing

If the label says “hand wash” do not machine wash. Hand wash in gentle soap; rinse thoroughly in clean water to eliminate all soap residue, then line dry, lay flat (on towels), or hang to dry. Avoid wringing linens by blotting on towels before air-drying.

Dry Cleaning

We do not recommend dry cleaning for our natural cotton and linen products. Dry cleaning is recommended for luxury fibers such as cashmere, merino wool, and alpaca. Dry cleaning helps avoid excessive shrinkage on formal top-of-bed items such as matelassé blanket covers. Be sure to use a professional dry cleaner with experience in natural fibers and luxury linens.